✓ Directors, Managers
✓ Foremen, Leaders
✓ Process Engineers and Technologists
✓ Quality specialists
✓ acquisition of the skills of effective and systemic solving of key problems for the company,
✓ shortening the time of solving problems in the organization,
✓ reduction of costs related to the implementation of ineffective solutions,
✓ development of competences and involvement of teams in ongoing problem solving,
✓ fast and sustainable improvement of processes in the organization,
✓ better use of resources in the organization to eliminate root causes,
✓ elimination of "firefighting" related to removing the effects of problems,
✓ combining problem solving and project management tools into an effective system.
2 days
Basic
Workshops closed at the customer's site
✓ solve problems effectively and systematically,
✓ reduce lead times and costs,
✓ develop the competence and commitment of teams,
✓ permanently improve processes in the organization,
✓ make better use of resources within the organization,
✓ use problem solving and project management tools.
Day 1 - workshop (8 hours)
1. Introduction to problem solving - an overview of basic concepts
2. The Pareto Principle and Priorities in Selecting Problems to Solve
3. Presentation of differences and similarities in selected methods (PDCA, A3, 8D, DMAIC)
4. Overview of the problem solving process and tools used at each stage (5W2H, 5xWhy, Ishikawa Diagram, SPC basics, brainstorming, HOW-HOW diagram)
5. Project management (team moderation, work scheduling, task reporting, problem solving leader function)
Day 2 - workshop (8 hours)
1. Creating a detailed description of the problem for the example of Customer
2. Session dedicated to searching for root causes and generating solutions to the problem
3. Overview of tools to verify the effectiveness of the implemented solution
4. Standardization and scaling of solutions in the organization using lean management tools
5. Summary
6. Exam and Certification
The increasing complexity of processes and pressure for efficiency mean that companies are increasingly looking for practical methods to eliminate the sources of problems – not just putting out fires. We lose time, money, and energy not because something happened, but because it happens… again.
Every recurring error, every ineffective fix, and every decision based on intuition rather than data – these are real losses for the organization. That is why modern companies turn to proven problem-solving methods that allow them to organize the process, engage the team, and implement actions that really work. The “Effective Problem Solving” training teaches how to make accurate decisions based on root cause analysis and how to conduct corrective actions in an organized way.
This is not another “soft” theory, but a concrete action framework used by lean management leaders worldwide – from the automotive industry, through pharmaceuticals, to construction. It teaches not only how to solve a problem but how to understand it, draw conclusions, and… prevent it from returning.
Your company can also benefit by implementing an effective approach to problem-solving. See how to do it step by step.
✓ We teach how to solve problems systemically, not just temporarily
✓ We combine lean approach with project management practice
✓ We base our training on real examples and engaging exercises
✓ We work on participants’ specific problems – from analysis to implementation
✓ We focus on practical skills: cause-and-effect thinking, data analysis, teamwork
✓ Reduction of costs and time spent on resolving recurring problems
✓ Ability to use tools such as 5 Whys, Ishikawa Diagram, A3, 8D
✓ A project-based approach to analyzing and eliminating root causes
✓ Ability to conduct effective problem-solving meetings
✓ Ability to standardize and scale effective solutions
✓ Increased employee engagement in process improvement
✓ Production managers and team leaders
✓ Quality, technology, and continuous improvement specialists
✓ Process engineers and support department staff
✓ Anyone who wants to effectively and permanently eliminate problems in the organization
Typical theoretical trainings end with textbook knowledge. Our workshops go a step further – from the very beginning, we focus on practice, real participant problems, and teamwork. During the sessions, participants work on actual cases from their own companies, analyzing data, building cause trees, and designing effective corrective actions.
The result? After two days of training, the team not only knows the methodology (PDCA, 5 Whys, A3, Ishikawa) but can also apply it in their daily work. Moreover, participants leave with ready documentation and an implementation plan for solutions they can immediately test and develop within their teams.
This is a workshop that does not end in the training room – the knowledge and tools remain in the organization and start to work in practice.
🗨️ “This was not another boring training – we could immediately apply the knowledge in practice and organize processes that were previously struggling.”
🗨️ “Finally, I know how to approach root cause analysis in an organized way and how to engage the team. Very good tools!”
🗨️ “Practical, concrete, and results-oriented. I recommend it to anyone who struggles with daily firefighting.”
Do I need experience in lean management to participate?
No, the training is at a basic level and conducted in a way that is understandable also for people without prior contact with lean.
Can I come with a real problem from my work?
Yes! We encourage this – during the training we work on real cases and help to solve them.
How many people can participate in the training?
The optimal number of participants is 8–14 people, which allows for workshop work and active involvement of everyone.
Does the training end with a certificate?
Yes – after passing the test, the participant receives a personalized BE Partners certificate.
